You write
These are letters pages and the views expressed therein are purely the views of the writers; they do not necessarily reflect the views of the editor or publisher of BUSES
WRITE TO: BUSES, PO Box 14644, Leven KY9 1WX or e-mail alan.millar@keypublishing.com n Please provide your full postal address when writing letters (by email or post) for publication
I empathise Track, December) with Phil and Stockley his difficulty (Inside in obtaining information about tickets.
I live in Herefordshire, which is served by two Stagecoach companies among others. One used to be able to buy a concessionary explorer ticket, which covered all Stagecoach routes, but while Stagecoach West serving eastern Herefordshire still issues this (£5.70) and one can travel on its buses and those of Stagecoach South Wales, the latter company scrapped it and replaced it with an All Zones ticket (£8.70) with no concessionary version.
After numerous emails, I eventually established that I could buy a concessionary network ticket for £6, but it is not valid on Stagecoach West buses. It finishes at Hereford, so I would have to pay another £5.70. I pointed out this incongruous situation to the commercial officer who promised that the…