Stagecoach SW sanctioned

Stagecoach South West Alexander Dennis Enviro200 37031 (YX63 LHN) on Exeter-Cranbrook route 4 (replacing withdrawn routes park-&-ride Red and part of Connexions 56), one of those operating free over two weekends, outside new student flats replacing its former Exeter depot and head office.
CHRISTOPHER CARTER

West of England traffic commissioner Kevin Rooney has ordered Stagecoach South West to provide free weekend travel in the Exeter Plus zone on December 10/11 and 17/18 – costing £120,000 – after a public inquiry found 21% of its buses failed to run with it too slow to react to staff shortages.

He recorded Stagecoach's intent to provide, at peak hours for two years, a dedicated employee in Exeter Bus Station to maintain displays and provide passenger advice, costing £140,000. It can apply to cancel the obligation if circumstances change.

Rooney felt regulatory action was required but a fine would not benefit passengers, so accepted Stagecoach's free travel proposal and asked for improved information. The combined costs exceed the alternative maximum £234,850 fine.

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