PUBLICITY MATTERS: MISPLACED CONFIDENCE

RHODRI CLARK trusted the information on the Traveline Cymru website when planning his first bus outing in six months and found out too late that it overstated the frequency of services running on a key route and omitted a departure he could have used to get home

This screenshot of the Traveline Cymru website shows non-existent Arriva departures from Llangollen including the 17.10 (replaced by a 17.00). It omits the 17.50 T3, the ‘Depart: 17:48’ option referring to a nonexistent Arriva service.
Arriva’s website showed the 80min frequency between Llangollen and Wrexham, including the 17.00 from Llangollen.

The picturesque town of Llangollen was as busy as ever on Saturday 22 August, as visitors made the most of the penultimate weekend of the school holidays to enjoy leisure activities denied to them in spring and early summer. 

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