Congestion hits satisfaction ratings

Passengers in Bournemouth are among the most satisfied in England, with 93% of those using RATP-owned Yellow Buses expressing happiness with their overall journey. Among last year’s deliveries to the company, in a revised livery, was Alexander Dennis Enviro400 MMC 201 (SN17 MTU).
Rotala-owned Diamond received a particularly poor rating for its services in Worcestershire. This 2013 view in Redditch shows Plaxton President-bodied Dennis Trident 40542 (V542 ESC) on a network that incorporated routes taken over from First.

There has been a drop in passengers’ overall satisfaction with their bus journeys in England outside the six city regions beyond London, according to the latest survey from statutory watchdog Transport Focus.

Want to read more?

This is a premium article and requires an active subscription.

Existing subscriber? Sign in now

No subscription?

Pick one of our introductory offers